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2009 Annual Conference

Take the valuable skills and training from ACCA's 2009 Annual Conference back to your office and staff. Over 25 Information-packed sessions are available on audio CD, MP3 CD-ROM, or AudioPoint CD-ROM (audio synced with powerpoint).

Downloads Coming Soon!
Download MP3 format!

Individual sessions
CDs and Downloads - $24.95 per session
AudioPoints - $34.95 per session

Choose one of our conference packages and
create an instant library today.

Complete MP3 CD-ROM Package for $349
Complete Audio CD Package for $449
Complete AudioPoint - iPod Package for $449
Complete AudioPoint - Computer Package for $449
Best Deal!  The WORKS Package (all four packages) for $545

It's the next best thing to being there.

Download Recording Order Form

 

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2009 Annual Conference - Individual Sessions Questions about Media Formats
Session Title (click for session details) Presenter(s) Session # Year
2009 ACCA Package Deals
Multiple 099-x  
Front-Line Customer Service Strategies
Steve Coscia 099-01  
Managing Your Company with 'Team Leaders'
Matt Todd; Allan Shero 099-02  
Implementing Quality Installation
Ted Leopkey; Sue Meacham; Adam Stamp; Ellis Guiles 099-03  
Commercial Service Agreements: Key to Success
Jerry Hurwitz 099-04  
The Green Consumer: Who They Are, What They Want, How to Sell to Them
Hal Smith 099-05  
A New HVAC Business Model, Part 1: Energy Analysis for Homeowners
Larry Taylor; Ellis Guiles 099-06  
PR is Not Just for Big Companies: Getting Free Press for Your Company
Jeff Crilley 099-07  
Managing Your Vehicles for Lower Costs
Joanna Turpin; Eric Knaak; Randy Seaman; Alan Kahn 099-08  
Commercial Service Repair Estimating
Ken Bodwell 099-09  
Measuring Customer Satisfaction
Frank Besednjak 099-10  
Insurance Premiums - Taming the Loss Monster
Dave Cameron 099-11  
A New HVAC Business Model Part 2: Performing Energy Audits for Existing Homes
Larry Taylor; Ellis Guiles 099-12  
Ten Years from Now: The Successful Contractor of the (Near) Future
Josh Kahn 099-13  
Cluster' Control: Smart Marketing Domination
Adams Hudson 099-14  
Identifying and Selling 'Energy Savings' in Commercial Buildings
James Graening 099-15  
The HVACR Career Path: Building One for your Employees
Theo Etzel 099-16  
(Almost) 50 Ways to Find and Keep Good Employees
Bobby Ring 099-17  
Social Networks & The New Face of Online Marketing
Brian Kraff 099-18  
The Truth About Contracting: What Your Technicians Need to Know Before They Become Your Competitors
Tommy Castellano 099-19  
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