Brokers are struggling to make ends meet. The average "profit" per transaction has dipped to $135. There are challenges every day regarding reducing fees, paying for "mistakes," listings or buyer representation agreements that are cancelled by the agent without permission of the broker, wasted advertising and myriad other profit stealing scenarios. In this lively session, you'll find that the broker's policy manual is a good place to start in order to tighten the purse strings and retain greater profit.